HR 101 – HR Best Practices for Today’s Litigious World – Corey King (FRIDAY)
In today’s world where a disgruntled employee is only a mouse-click away from a hungry attorney just waiting to pounce, employers cannot afford to ignore their Human Resources practices. This course will provide employers with the education and tools they need to deal with real-life human resources issues. We will cover hiring, discipline, and termination strategies proven to help employers win employee lawsuits, and most importantly help avoid such lawsuits altogether! If you wait to educate yourself on these issues until after you “need” the education, it will be too late. The employers who want to survive and thrive in the coming years will be at this seminar preparing themselves to win (and avoid!) devastating employee lawsuits.

HR 201 – Navigating the Wage/Hour Law Minefield – Corey King (FRIDAY)
The U.S. Department of Labor has declared war on employers who are not in compliance with wage and hour laws, has hired hundreds of new enforcement agents to seek out non-compliant employers, and is approaching the collection of fines and penalties from non-compliant employers as a major revenue source. It is only a matter of time until your company is confronted by one of these enforcement agents (or worse, a lawyer representing an employee against you in a class action lawsuit!). If you are not in compliance, the financial impact of such a lawsuit or audit (unpaid wages, fines, penalties) could easily bankrupt you. You cannot afford to miss this seminar as it will arm you with the wage/hour compliance knowledge and tools you need to survive the battle coming to your door.

It’s Business NOT as Usual - Succeeding in Today’s New Reality – Christine Corelli (FRIDAY)
These are changing and challenging times. “Business as Usual is over.” The watchword today is “competitiveness”—in every aspect of an organization’s operations. Noted author Christine Corelli will identify what action smart automotive recycling business owners need to do to achieve success in today’s new reality.

How to Market, Promote, and Advertise Your Green Practices & Gain A Competitive Advantage – Christine Corelli (FRIDAY)
Automotive Recyclers were among the first to adopt green practices, but it shouldn’t stop there. You need to boldly market and advertise what you are doing to help the environment and your community! Upon completion of this session you will obtain effective strategies for marketing, advertising, and public relations to boost your company image and gain a competitive advantage.

The Customer of the Future - Will Tomorrow’s Customers Be Yours? – Christine Corelli (FRIDAY)
The customer rules! -- An all too familiar mantra we keep hearing. Yet it warrants repeating, as ultimately, the customer will decide to what extent you will succeed in today’s highly competitive business climate. If you want to win new customers and keep them coming back to you, you need to deliver a flawless customer experience. If you don’t, they’ll take their business elsewhere. It’s that simple. Obtain valuable insight and learn practical solutions you can apply to ensure your customer has a consistently outstanding customer experience, and keeps coming back to YOU, and not your competition.

Sales Training – Rob Rainwater (FRIDAY)
Communication & the 5 Sales Triggers- communication can be the death of any business. This session will help management understand personalities and better a way of making everyone one understands your purpose and goals; 14 golden rules to selling used auto parts –Using this training will allow to profile your customer to find out what their buying trigger are. Without knowing what your customers emotional tigers are you are simple just giving out free information, we don’t get paid on free information; Disc profile – Disc profiling is a technique that can be used not only in sales but team building and in life. This will allow you to understand the different personality types and how to sell to those types.

Owner/Management Session Part I – Rob Rainwater (SATURDAY)
An overview off all the techniques discussed in the Sales Training from Friday. This course is intended to give owners and managers a better understanding of what was covered.

ARA University: Build Your Company Training Program - Ginny Whelan (SATURDAY)

Owner/Management Session Part II – Rob Rainwater (SATURDAY)
How to manage a sales staff; how to hire and train a new salesmen and employee’s; how to create commission and pay by performance structures; reporting- what numbers should you really be looking at; questions and open forum.

Recyclers Expectations vs. Repair Facility Expectations – Jim Stone (SATURDAY)
This presentation focuses on educatingrecyclers on auto repair industry standard terms and how to read a labor guide. The goal here is to help recyclers read estimates and repair orders to decipher exactly what the shop has or will charge for a repair.

How to Comply With the Minnesota Stormwater Permit - Dave Kendziorski & Melissa Wenzel (SATURDAY)
Are you concerned about how to comply with your stormwater permit? You’re not alone. Complying with all of the written documentation, reporting, best management practices, and stormwater monitoring requirements can be difficult and confusing. Many recyclers find the permit requirements costly and time consuming. But failure to follow the rules can expose you to an enforcement action by your municipality or MPCA, or to a third-party lawsuit. This training course will cover the following: Overview of the permit requirements and deadlines; What your stormwater pollution prevention plan (SWPPP) should include; Best Management Practices; How to prepare your sampling site and collect stormwater samples; How to interpret your sampling results; What to do if you exceed the sampling benchmarks; How to fill out reports and forms to be submitted to MPCA; Where to go for help.

Hollander User Group Meeting – Nancy Randall (SATURDAY)
Join Nancy Randall of Hollander for a conversation on Hollander products. Give feedback and guidance to current work in progress and learn about their innovative new products. (Hollander customers only).

Car-Part.com User Group Meeting (SATURDAY)